Responsible gambling at Scizino
Gambling at Scizino is entertainment for adults 18+, never a way to earn money. Below are the tools we give you and the free help available in Australia.
Help in Australia: Gambling Help Online, 24/7
Gambling Help Online is the national helpline for Australia: 1800 858 858, free and open 24/7. Call if you spend more than you planned, hide your play from people close to you or borrow to keep going. You do not have to wait for a crisis.
| Item | Value |
|---|---|
| Minimum age | 18+ |
| Helpline | Gambling Help Online |
| Phone | 1800 858 858 |
Scizino tools: where each control lives
You can set these controls yourself at any time, without waiting for support; closing the account is the one step that goes through email.
| Tool | Where | What it is for |
|---|---|---|
| Deposit limits | cashier, personal settings | Caps how much you can pay in, so a bad session cannot run past your budget. |
| Other limits | Gambling Limits | Covers caps beyond deposits; the exact limit types are listed in that section of your profile. |
| Self-exclusion | in your profile | Blocks access to play when you need a firm break, switched on from the profile. |
| Account closure | contact@scizino.com | Ends the account for good; write from your registered email and say it is final. |
Setting a Scizino deposit limit in six steps
- Log in on your phone or computer with your usual account.
- Open the cashier, the same place you use for deposits.
- Go to personal settings, the section inside the cashier that holds limits.
- Decide on an amount you could lose without missing rent or bills.
- Enter that figure as your deposit limit and save the change.
- Add any further caps under Gambling Limits, then tell someone you trust.
Scizino self-exclusion and gambling limits
Set a deposit limit in the cashier under personal settings; other caps live in the Gambling Limits section of your profile. When you need a break, switch on self-exclusion in the same profile. Our Self-Exclusion page in the site menu explains the rules in full. If you cannot reach a setting, write to contact@scizino.com or ask live chat, which is open 24/7, and the team will help you apply it.
- Open your profile from the menu and find the self-exclusion setting.
- Switch the exclusion on and confirm it; while it is active, play stays blocked.
- Remove saved cards from your phone wallet if they make topping up too easy.
- BetStop covers licensed wagering services, not casino games, so set exclusion here with us too.
Warning signs worth taking seriously
Gambling problems often begin with small changes in habit rather than one big loss. Read the list below honestly and think about the last month. If two or more points sound familiar, set a limit today, take a break with self-exclusion and ring 1800 858 858; the call costs nothing, and you do not have to close your account first.
- You play longer or bet more than you planned.
- You chase losses with a bigger deposit.
- You borrow money or skip bills to keep playing.
- You hide gambling from family or friends.
- You feel restless or irritable when you try to stop.
Scizino deadlines that can rush your play
| Rule | Value | How to stay in control |
|---|---|---|
| Bonus validity | 7 days | If 7 days feel tight, skip the bonus with I don't want any and play at your own pace. |
| Spin activation | 3 days | Activate spins only when you planned to play anyway; letting them expire costs you nothing. |
| Rakeback lifetime | 24 hours | Pick monthly rakeback so one credit a month replaces daily reminders to log in. |
| Tickets | unlimited | Decide the number of tickets before the draw week starts and buy them in one go. |
| Max bet with bonus (pokies) | €5 | Treat €5 as a ceiling, not a target; smaller stakes make the budget last longer. |
Self-check: seven questions about your play
- Do you play for longer than you meant to most weeks?
- Have you deposited money meant for rent, food or bills?
- Do you try to win back losses with another deposit the same day?
- Have you hidden how much you gamble from someone close to you?
- Have you borrowed money or sold something to keep playing?
- Do you feel tense or short-tempered on days you cannot play?
- Have you skipped work, study or family plans to stay online?
Support for you and the people around you
For you
- Set a deposit limit today, even a generous one, and lower it later if needed.
- Use self-exclusion in your profile as soon as play stops feeling like entertainment.
- Plan pauses: stop after a set time and step away from the screen.
- Call Gambling Help Online on 1800 858 858; the call is free and the line is open 24/7.
For family and friends
- Watch for missing money, secrecy about accounts and mood swings around paydays.
- Talk calmly at a quiet moment, describe what you have noticed and avoid blame.
- Ring Gambling Help Online on 1800 858 858 yourself; the call is free at any hour.
- Do not pay off someone else's gambling debts; it often keeps the cycle going.
Australian resources: helpline and BetStop
Two national contacts sit below: Gambling Help Online for free advice around the clock on 1800 858 858, and BetStop, whose register is limited to wagering services.
| Item | Value |
|---|---|
| Helpline | Gambling Help Online, 1800 858 858 |
| BetStop | wagering self-exclusion, not casino games |